Sr. Professional Services Engineer

Hello, I'm Wael K. Fageir

Protecting organizations from evolving digital threats through deep technical expertise, proactive defense strategies, and continuous risk management.

+8
Years Experience
+100
Projects Completed
+40
Served Clients
Wael K. Fageir — Cybersecurity Professional
Available for Consulting

About Me

Who I am, what I do, and why it matters.

I'm a motivated, results-driven Cybersecurity Professional with extensive experience deploying and optimizing enterprise security solutions across telecom, education, utilities, healthcare and government sectors. Skilled in NAC, EDR, NGFW, DLP, and threat detection with a proven track record of securing complex, large-scale environments, leading cross-functional deployments, and driving operational resilience through hands-on technical expertise, strategic insight, and customer-centric leadership.

My approach combines technical depth with strategic thinking — securing the digital world, and building defenses that are both robust and practical for the teams that maintain them day to day.

When I'm not working, I contribute to the security community, build automation tools, and mentor professionals who are growing in the cybersecurity field.

Areas of Expertise

Core technical disciplines and interpersonal competencies.

Network Fundamentals

Expert

Expert knowledge of TCP/IP, routing, switching, VLANs (802.1Q), LAN/WAN architecture and network protocols.

System Administration

Expert

Proficient in Active Directory management, Linux and Windows administration, and infrastructure security.

Command Line Expertise

Advanced

Advanced proficiency in Linux command line and Windows command prompt for administration and security operations.

Network Analysis

Advanced

Advanced packet analysis and network traffic inspection using Wireshark for forensic investigation and troubleshooting.

Security Architecture

Advanced

Comprehensive understanding of security tools: EPP, EDR, NGFW, IPS, NAC, and SIEM implementations.

Digital Forensics & Incident Response

Advanced

Log analysis using ELK SIEM, network traffic analysis with Wireshark, and memory forensics with Volatility for complete incident investigation and threat detection.

Security Fundamentals

Expert

Strong knowledge of security tools such as Endpoint Protection, Endpoint Detection and Response, NGFW, IPS, NAC and SIEM.

Work Experience

Roles, organizations, and the work I've done.

Snr. Professional Services Engineer

Forescout Technologies · Full-time

Provide strategic technical and consultative services to customers across the Middle East, Turkey, and Africa. Build strong relationships with key stakeholders, gather feedback to optimize deployments and drive adoption, identify new service opportunities, and produce clear reports that communicate complex procedures to diverse regional audiences. Mentor newly onboarded Professional Services Engineers through hands-on training and reverse shadowing.

Professional Services Engineer

Forescout Technologies · Full-time

Deployed and optimized Forescout cybersecurity solutions across customer environments, conducting health checks and training to ensure successful adoption and long-term performance. Identified critical issues in customer deployments, and communicated findings clearly to stakeholders through reports and meetings.

Cybersecurity Specialist

Saudi Energy · Full-time

Successfully deployed NAC solution with 60k+ endpoint capacity across 3 datacenters on wired and wireless networks, delivering a scalable enterprise security infrastructure. Delivered hands-on training to customer staff to build in-house expertise for long-term solution operation and maintenance. Conducted daily investigations of isolated endpoints, troubleshot communication issues between NAC and network devices, and validated reports to eliminate false positives, ensuring reliable network access control and security.

Cybersecurity Specialist

Confidential · Full-time

Enforced security best practices across the organization's Trend Micro product suite by maintaining Apex One servers and endpoints with latest virus definitions and pattern updates to ensure real-time threat protection. Administered Deep Security servers and agents with daily updates of virus patterns and security rules, while proactively monitoring Apex One logs and alerts to detect and respond to malware, trojans, and cyber threats. Analyzed and triaged security incidents via Apex Central, integrating alerts from Deep Security to provide comprehensive threat visibility and rapid incident response capabilities.

Cybersecurity Engineer

Saudi Paramount Computer Systems · Full-time

Enforced security best practices across the organization's Trend Micro product suite by maintaining Apex One servers and endpoints with latest virus definitions and pattern updates to ensure real-time threat protection. Administered Deep Security servers and agents with daily updates of virus patterns and security rules, while proactively monitoring Apex One logs and alerts to detect and respond to malware, trojans, and cyber threats. Analyzed and triaged security incidents via Apex Central, integrating alerts from Deep Security to provide comprehensive threat visibility and rapid incident response capabilities.

Certifications

Industry-recognized credentials from leading certification bodies.

Forescout Certified Associate badge

Forescout Certified Associate

Forescout Technologies

2019
Forescout Certified Professional badge

Forescout Certified Professional

Forescout Technologies

2022
Forescout Certified Engineer badge

Forescout Certified Engineer

Forescout Technologies

2023
Forescout Certified Associate OT/ICS badge

Forescout Certified Associate OT/ICS

Forescout Technologies

2025
Trend Micro Apex One badge

Trend Micro Apex One

Trend Micro

2020
Trend Micro Deep Security badge

Trend Micro Deep Security

Trend Micro

2020
Trend Micro Deep Discovery badge

Trend Micro Deep Discovery

Trend Micro

2020
Fortinet NSE 4 badge

Fortinet NSE 4

Fortinet

2019
Palo Alto PCNSA badge

Palo Alto Networks Certified Network Security Administrator

Palo Alto Networks

2020
Palo Alto PCNSE badge

Palo Alto Certified Network Security Engineer

Palo Alto Networks

2020
Blue Team Junior Analyst badge

Blue Team Junior Analyst

Security Blue Team

2021
Security Blue Team Level 1 badge

Security Blue Team Level 1

Security Blue Team

2021

Projects

A selection of tools and work I've built.

🔒 Private

Cybersecurity Home Lab

This project aims to design, build, and configure a comprehensive Network & Security Home Lab that simulates a real-world network environment. The lab will consist of various components, including Active Directory, DNS, SFTP servers, NAC, Firewall, VPN, vulnerability scanner, SIEM, IPS, antivirus server, and multiple Windows and Linux clients.

Active Directory Antivirus SIEM EDR NAC OpensenseFW

LinkedIn Recommendations

What colleagues and managers say about working with me.

We had work together for one of the big scale project, Mr. Wael was committed with high technical and communication skills during the implementation of this project. I have a good feedback and impression for Mr. Wael in personal and professional sides.
Yousif ALBalwi

Cyber Security Design & Implementation Director · Saudi Energy

Yousif managed Wael directly

I had the pleasure of working closely with Wael during a particularly challenging project, and I cannot recommend him highly enough. As a Professional Services Engineer at Forescout, Wael's expertise and dedication were instrumental in resolving several complex product bugs and configuration issues we encountered. Wael possesses a rare blend of technical acumen and problem-solving skills. His deep understanding of Forescout's products, combined with his methodical approach to troubleshooting, ensured that no problem was too difficult to overcome. What stood out most was his unwavering commitment to seeing each issue through to resolution, no matter how challenging. Beyond his technical skills, Wael is a fantastic collaborator. He is always willing to share his knowledge, provide clear explanations, and work patiently with team members to ensure everyone is on the same page. His positive attitude and perseverance are contagious, making him a joy to work with. Wael’s contributions were invaluable to the success of our project, and I am confident he will continue to excel in his role at Forescout. Anyone would be lucky to have Wael on their team, and I wholeheartedly recommend him for any professional endeavor.
Andrew Luke

System Engineer · Forescout Technologies

Andrew worked with Wael but on different teams

Wael is a talented engineer with high confidence and commitment. I worked with him for implementing Forescout last year, he is very knowledgeable person of what he's doing.
Nawaf Alluqmani

CS Implementation Team Lead · Zakat, Tax and Customs Authority

Nawaf was Wael's client

Wael is a hard working individual with positive attitude toward his career. He proactively conducts research and keeps himself educated and up-to-date with latest technology. Wael is an excellent team player and well respected among his colleagues. Wael is one of the people I've come across with such outstanding technical skills. He is a good example of a dedicated person who can combine both technical, and social skills at the same time. I strongly recommend Wael as a valuable asset for any organization.
Rabi Shalaldeh

Cyber Security Advisor · Saudi Energy

Rabi worked with Wael but on different teams

It is my pleasure to strongly recommend. I have seen many young professionals come and go. Wael Khairy is one individual I have worked with who uniquely stands out. During our time together, Wael Khairy displayed great talents and technical skills that impress me. I am absolutely confident that Wael Khairy would be a great fit for you. Not only will he bring the kind of skills and experiences you're looking for, but he will also quickly become an asset and help your company grow in any way he can.
Abid Mohammed Qadir

Security Team Lead · Saudi Paramount Computer Systems

Abid was senior to Wael but didn't manage Wael directly

Wael is a talented engineer with high confidence and commitment. I worked with him for implementing Forescout last year, he is very knowledgeable person of what he's doing.
Ebrahim Hegazy

Network Security Engineer · Riyadh First Health Cluster

Ebrahim was Wael's client

I had the pleasure of working with him in SEC as well as in ForeScout, and I can confidently say Wael is a true asset to any team. His expertise in NAC and his ability in problem-solving, leadership, and collaboration made a significant impact on our projects. Beyond his technical skills, Wael is a fantastic team player, always willing to support colleagues and bring innovative ideas to the table. I highly recommend him to anyone looking for a dedicated and talented professional in NAC and Cyber Security.
Sarosh Ahmed

Cybersecurity Consultant · Saudi Energy

Sarosh worked with Wael but on different teams

Cybersecurity Academy

Structured courses to build your cybersecurity foundation — from zero to confident practitioner.

Fundamentals 4.8

Security 101

Understand real-world cyber threats, vulnerabilities, and defense techniques. Gain practical skills in security operations, incident response, and compliance.

4 Weeks · 18 Modules 1470+ students

What you'll learn

Threats, vulnerabilities, and mitigations SIEM, SOC operations, and incident response Risk management and compliance frameworks
Associate 4.9

Forescout Certified Associate

Learn to install, configure, and administer the Forescout platform. Classify and control network assets in enterprise environments.

15 Modules 620+ students

What you'll learn

Platform installation and deployment Policy creation, classification, and compliance Network enforcement and administration
Beginner 4.8

Linux 101

Understand core Linux concepts, commands, and system architecture. Build hands-on skills in administration, permissions, and security hardening.

4 Weeks · 12 Modules 800+ students

What you'll learn

Linux system architecture and distributions Command-line navigation and file management User, group, and permission control

Let's Work Together

Available for consulting engagements, security mentorship, and advisory roles. Reach out and let's discuss how I can help secure your organization.

Send a Message →